The Healing Waters Oracle

 Terms of Service

Website: https://ctisis.com

Owner: ctisis.com (“we,” “us,” “our”)

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our site or services.

2. Products and Services

We offer both physical and digital products, including but not limited to oracle and tarot decks, books, apparel, and other spiritual goods. Product descriptions and prices are subject to change without notice. We make every effort to accurately display product colors and details, but variations may occur due to screen settings or printing differences.

3. Orders and Payment

All orders placed through ctisis.com are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors or suspected fraud. Payments are processed securely through third-party providers, and we do not store your payment information.

4. Shipping and Delivery

We ship worldwide. Shipping costs and delivery times vary depending on location and product type. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the buyer. We are not responsible for delays caused by postal or customs services.

5. Digital Products

Digital items such as eBooks or downloadable files are delivered electronically upon purchase. Because of their nature, digital products are non-refundable once delivered or accessed.

6. Intellectual Property

All content on ctisis.com—including text, artwork, photography, graphics, logos, and product designs—is the property of ctisis.com or its creators and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any materials from this website without prior written permission.

7. Personal Use Only

Unless otherwise stated, products (including digital decks or books) are for personal use only and may not be redistributed, resold, or used for commercial purposes without written consent.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. All spiritual, metaphysical, and divinatory products are for entertainment and personal growth purposes only and are not substitutes for medical, psychological, or legal advice.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. The most current version will always be available on this page.

 Refund & Return Policy

We want you to be happy with your purchase from ctisis.com. Please review our refund policy below:

1. Physical Products

Refunds and exchanges are available for damaged or defective physical items (such as decks, books, or apparel).

To request a return, please contact us within 14 days of receiving your order at gabriellatarot44@gmaail.com with your order number and a photo of the issue.

Approved returns must be shipped back in original condition and packaging. Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

Once your return is received and inspected, a refund will be processed to your original payment method.

2. Digital Products

All digital sales are final. This includes digital downloads such as eBooks, PDFs, or printable decks.

Because digital items are delivered instantly, we cannot issue refunds once the file has been downloaded or accessed.

3. Apparel

Apparel may be exchanged only if the wrong size or item was sent, or if the product is defective.

Please verify sizing information before ordering, as we cannot offer refunds for sizing issues due to customer error.

4. Lost or Delayed Shipments

If your order appears lost or delayed, please contact us so we can assist you in tracking it.

We are not responsible for postal delays, customs holds, or fees imposed by your country’s import regulations.

5. Contact for Returns

For refund or exchange inquiries, please email:

📧 gabriellatarot44@gmail.com

Include your order number, name, and reason for return.